Frequently Asked Questions
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No- Resilient Physical Therapy is a cash pay clinic. Many people today have high deductibles and still end up paying out of pocket for physical therapy — often while receiving shorter visits, less one-on-one time, and care shaped by insurance company rules rather than individual needs.
A cash-based model allows for:
Longer, one-on-one sessions
Less frequent visits, with more emphasis on what you do between sessions. Or the visits can be spread out less frequently but over a longer period of time, for conditions that may take months to resolve.
Care that is guided by your goals, not insurance limitations
Flexibility to spend time where it matters most (education, movement, gentle manual therapy, strength, problem-solving)
For many people, this ends up being a better value for their time, energy, and money, even without using insurance.
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Resilient Physical Therapy & Fitness is intentionally small and personal.
My role is not to simply tell you what’s wrong and what to do — it’s to help you understand your body, build capacity over time, and regain confidence in movement.
You work directly with Stacy for your entire session — no hand-offs
Visits are typically about one hour, not rushed
Care is collaborative and adaptive, not protocol-driven
Strength training and challenging movement are used thoughtfully, not avoided
Progress is supported through understanding and confidence, not dependency on frequent visits
This model works especially well for people who want to be active participants in their recovery rather than passive recipients of care.
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No. Wisconsin is a Direct Access state, which means you can see a physical therapist without a referral or prescription from another healthcare provider.
If you already have a referral or would like coordination with another provider, that can certainly be incorporated — but it is not required to get started.
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Pricing is based on single visits or visit packages, depending on your goals and needs. In some circumstances, sliding-scale fees may be available (adult students or low income).
Because care is highly individualized, pricing is not listed publicly. I’m happy to discuss options and help you determine what makes sense — please reach out to start a conversation. (contact me button)
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Yes.
HSA/FSA: Physical therapy services are eligible expenses. A receipt can be provided for your records.
Out-of-network reimbursement: If your insurance plan offers out-of-network benefits, a detailed receipt (superbill) can be provided for you to submit to your insurance company.
Please note that while superbill documentation can be provided, I do not contact insurance companies or manage reimbursement on your behalf.
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Pelvic health physical therapy focuses on how the pelvic floor works as part of the whole body — including its role in bladder and bowel function, core support, breathing, and movement.
Sessions may include:
A detailed conversation about symptoms, goals, and concerns
Education about pelvic floor function and how it relates to pain or symptoms
Assessment of movement, breathing, hips, and spine
Internal pelvic floor assessment only if appropriate and only with your consent. This will be thoroughly explained, and take place in full privacy with draping. It does not need to happen on the first visit (or at all) if you do not feel comfortable right away.
Exercises, movement, and strength training tailored to your goals and working around or with your symptoms and worries.
You are always in control of what is included in your care. Internal exams are never required, and alternative approaches are always available.
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Before your first appointment, you’ll receive intake paperwork via email. Completing this ahead of time helps Stacy understand your history, goals, and concerns — and allows more time for movement and discussion during your visit.
Please wear or bring:
Comfortable exercise-type clothing
Shoes you can move in
Clothing that allows access to the area being assessed (for example: shorts for hips or knees, a tank top for shoulder concerns)
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Resilient Physical Therapy & Fitness is located within Pole Factory MKE, at:
117 W Walker St, Milwaukee
Street parking is free in the area, though it can sometimes be limited
Please plan to arrive a little early to allow time for parking
Specific entry instructions will be provided with your intake paperwork before your first visit